For partners and consultancies
Every customer engagement, in one console.
Stop rebuilding gap assessments in spreadsheets and Word for every customer. Run them in Fidureon, hand over a PDF report under your own brand, and come back for the follow-up against the same baseline.
Built in Göteborg. Hosted in the EU, and so is the AI.
How it works
Set up, assess, report, repeat.
One method for every customer instead of a new spreadsheet each time. The report you hand over can be the baseline for the next engagement, and the customer stays on the platform in between.
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Set up the customer
Add a customer tenant, switch on the frameworks and modules they need and invite their team.
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Assess the gaps
Score each requirement yourself, or let the customer’s team self-assess, and record findings with the evidence linked.
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Hand over the report
For an assessment you run, generate a PDF report prepared by your consultancy for the customer, with both logos on the cover, ready for their board or auditor.
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Run the follow-up
The customer keeps working in Fidureon. Pick this engagement as the baseline for the next one, and the follow-up compares every requirement with it.
Partner console
Each customer set up the way they work.
A customer’s tenant gets only the frameworks and modules they need, and only the people who should be in it. Your own branding goes on every report.
- Branding Your logo, website and accent colour for every report your team prepares. The Team tab beside it holds your own consultants.
- New customer Each customer gets its own tenant, kept apart from your other customers.
- Frameworks and engagements How many frameworks are switched on for each customer, and how many engagements you have run there.
- Modules The gear on each row: switch frameworks and modules on or off for that customer. Each switch saves immediately.
- Invite user The envelope on each row: invite the customer’s people as members, admins or auditors, or your consultants as partner staff.
- Frameworks and modules per customer Switch on gap analysis, the supplier questionnaire portal, the multi-entity hierarchy or DORA, which ships as a module for ICT third-party risk rather than as a catalogue.
- Their team and yours Invite the customer’s people as members, admins or auditor-only users, and add your consultants as partner staff. Inside the tenant, an admin can be limited to one company in a group.
- Kept apart Each customer is its own tenant, so controls, evidence, findings and reports never mix between your customers.
Branding
Your brand on every report.
Set your consultancy’s logo, accent colour and website once. Every report your assessors generate says it was prepared by you, for the customer, with the customer’s own logo beside yours.
Language
Swedish or English.
The Fidureon app is fully available in Swedish and English, so customer teams work in the language they speak.
MCP server
Bring your own AI tools.
Give an AI client such as Claude or ChatGPT, or an agent in your IDE, an MCP key for one customer, with read or read-write access.
- Scoped to one customer A key works in one customer’s tenant, never across your customers.
- Or to one entity Limit a key to one company in a group and the companies below it.
- Read or read-write Choose per key whether the AI client may only read or also make changes.
Gap engagements
Find the gaps. Show the progress.
Run an engagement for a customer, or let their team self-assess. Every requirement gets a score, findings carry their evidence, and a follow-up engagement shows which requirements improved since the baseline.
- Your assessment or theirs Run it yourself with your lead assessor named on the report, or let the customer self-assess. Their own report carries only their name and says it has not been independently verified.
- Findings that become work Each finding sits on a requirement with its evidence, and can be raised straight into the customer’s non-conformity register or as an action.
- Compared with the baseline A follow-up shows the overall score and the certification-ready share then and now, and which requirements improved, regressed or stayed the same.
The result, scored against the baseline.
- Engagement Pick the engagement to look at: this year’s assessment or an earlier one.
- Generate Report The PDF report for this engagement. When your assessor generates it, it is prepared by your consultancy.
- Against the baseline The overall score and the certification-ready share, then and now.
- Ready and gaps Requirements scored 3 or more count as ready; those scored 1 or 2 are gaps.
- Against the baseline. The overall score and the certification-ready share, then and now.
Engagements run on the frameworks switched on for the customer. Fidureon’s catalogues include EU AI Act, GDPR, NIS2 (Sweden), ISO 27001, ISO 42001 and ISO 9001, plus CRA, EU Data Act, PCI DSS 4.0.1, TISAX, MVSP and your own custom frameworks.
Customer groups
A group of companies, entity by entity.
When a customer is a group, model it as an entity tree in their tenant and see every company side by side.
- Mandate from the parent The parent entity mandates frameworks to its subsidiaries, and deadlines for the first assessment carry down the tree.
- Each entity’s own figures Every entity, the parent included, shows its own result per framework. The headline is the average compliance across the child entities.
- Scoped people, shared documents Give each company its own admins and logo, and share published documents down the tree as live, read-only copies.
Built by compliance experts
Made by people who run engagements.
Fidureon is built by CShift AB, Nordic compliance & security experts in Gothenburg. Its experts run gap assessments, regulatory compliance and certification support, and built the tool they wanted for that work.
FAQ
Partner questions.
What is the Fidureon partner console?
It is where a consultancy runs its customers on Fidureon. From the console you create customer tenants, switch frameworks and modules on for each customer, invite their teams, manage your own team and set your report branding.
Are our customers kept apart from each other?
Yes. Each customer has its own tenant, so its controls, evidence, findings and reports are separate from your other customers. Inside a tenant, admins and invitations can also be limited to a single entity.
Which frameworks can a gap engagement cover?
The frameworks switched on for the customer. Fidureon’s catalogues include EU AI Act, GDPR, NIS2 (Sweden), ISO 27001, ISO 42001 and ISO 9001, and also CRA, EU Data Act, PCI DSS 4.0.1, TISAX, MVSP and your own custom frameworks.
What does the customer get at the end of an engagement?
For an engagement your consultancy runs, a PDF report prepared by you for the customer: the cover carries your logo and lead assessor next to the customer’s own logo. A customer’s self-assessment is reported as the customer’s own and marked as not independently verified. Either way, the report gives the overall score, the share of requirements ready for certification and the findings by severity. A follow-up also shows the trend against the baseline: the scores then and now, and how many requirements improved, regressed or stayed the same. Findings can be raised straight into the customer’s non-conformity register or as actions.
Can a customer be a group with several companies?
Yes. Model the group as an entity tree inside the customer’s tenant. The parent can mandate frameworks to its subsidiaries, each entity can have its own admins and logo, and published documents can be shared down the tree. The group overview shows every entity’s own result for each framework, the parent included, and a headline figure: the average compliance across the child entities.
Who is behind Fidureon?
CShift AB, Nordic compliance & security experts in Gothenburg, Sweden. Its experts built the tool they wanted for their own compliance work.
How do we become a Fidureon partner?
Book a demo and mention that you are a consultancy. We will show you the partner console on a sample customer and talk through how working together could look for your practice.
Bring your customers to Fidureon.
Book a demo and we will show you the partner console on a sample customer, from a new tenant to the PDF report. Or run the free readiness check on your own company to see how an assessment works.