Last updated: January 2025
By accessing or using Fidureon ("the Service"), operated by CShift, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.
Fidureon is a cloud-based governance, risk, and compliance (GRC) platform that helps organizations manage compliance frameworks, risks, controls, and related documentation. The Service is provided on a subscription basis.
To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.
You agree not to:
Before configuring any compliance framework within the Service (such as ISO 27001, ISO 42001, ISO 9001, ISO 14001, or other standards), you must verify that you have obtained the necessary rights to access and use the underlying standard documentation. This includes:
Fidureon provides tools to help you manage and implement compliance frameworks, but does not grant you any rights to the underlying standards themselves. You are solely responsible for obtaining and maintaining appropriate licenses for all standards you use within the Service.
You retain ownership of all data you submit to the Service ("Your Data"). You grant us a limited license to use Your Data solely to provide the Service to you. We will not access Your Data except as necessary to provide the Service, respond to support requests, or as required by law.
We process data in accordance with our Privacy Policy. For customers subject to GDPR, we will enter into a Data Processing Agreement upon request. All data is processed within the European Union.
Subscription fees are billed in advance on a monthly or annual basis as selected. Fees are non-refundable except as required by law. We may change pricing with 30 days notice. Continued use after price changes constitutes acceptance of new pricing.
We strive for high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice where practical. We are not liable for any downtime or service interruptions.
The Service, including its design, features, and content (excluding Your Data), is owned by CShift and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive license to use the Service.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will meet your specific compliance requirements or guarantee any particular compliance outcome.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CSHIFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless CShift from any claims arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.
Either party may terminate the subscription with 30 days written notice. We may terminate immediately for material breach of these Terms. Upon termination, your access to the Service will cease and Your Data will be deleted within 90 days unless you request export.
We may modify these Terms at any time. We will provide notice of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.
These Terms are governed by the laws of Sweden. Any disputes shall be resolved in the courts of Sweden. For EU consumers, this does not affect your rights under mandatory consumer protection laws of your country of residence.
For questions about these Terms:
CShift
Email: [email protected]
Website: cshift.tech